Welcome to Greensort!
What Shipping Methods Are Available?
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How much does shipping cost?
We offer free shipping across India, regardless of the order size or location.
.Where does Greensort deliver?
Greensort delivers Pan India. We partner with reputed courier agencies to ensure timely and safe delivery to all regions within India.
How long does delivery take?
Typically, deliveries take 5-7 business days. For remote locations, the delivery may take longer.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email or SMS.
Can I change my delivery address after placing an order?
You can change the delivery address before your order is shipped. Once shipped, the address cannot be changed.
Is Cash on Delivery (COD) available?
Yes, we offer Cash on Delivery (COD) for orders across India.
What payment methods are accepted?
Greensort accepts a variety of payment methods, including credit and debit cards, UPI, net banking, and popular wallets. All payments are processed securely.
.Is it safe to make online payments on Greensort?
Yes, we use secure payment gateways and follow industry-standard encryption methods to ensure your payment details are safe.
How do I place an Order?
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How Can I Cancel Or Change My Order?
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What should I do if I receive a damaged product?
If your order arrives damaged, contact our customer support within 24 hours with photos of the damaged product, try to make unpacking video after getting delivery it'll be easy for us to ensure product damage. We will arrange for a replacement or initiate a refund.
How will I receive my refund?
Refunds will be processed to the original payment method used during purchase. In case of any issues, please contact our support team for assistance.
What is your return and refund policy?
Greensort offers a 7-day return policy for all plants and kits. If you are not satisfied with your order, you can request a return within 7 days of delivery. The product should be unused, in its original packaging, and accompanied by a receipt or proof of purchase. After receiving the returned product, we will initiate the refund process, which may take 5-7 business days.